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Bank’s Employees Happiness Factor Analysis (A Study in Bank BTN Harmoni Branch, Jakarta, Indonesia)


A. Pangarso, M. Pradana, A. Widodo and K.D.B. Putera
Abstract

Based on a preliminary study of eight respondents obtained the findings which quantitatively the data shown that are still not meet the ideal value of the employees' happiness. The purpose of this study are to determine and analyse what factors of SDP program employees happiness for at Bank BTN Branch Harmoni Jakarta using factor analysis method. This type of research is contextual confirmatory descriptive and quantitative, populationinthisstudywereemployeesoftheSDPtotaling66 people at Bank BTN Branch Jakarta Harmoni. The sampling technique used in this study is nonprobability sampling techniques with incidental sampling type. Research shows the amount contributed five factors formed is 65.453% means the five factors will support the happiness for SDP program Bank BTN’s Harmoni Branch Jakarta employees. Those five SDP program employees happiness factors of BTN Harmoni branch, Jakarta are leadership, work relationship, work motivation, work skills dan work environment.

Volume 11 | 03-Special Issue

Pages: 750-758