An Exploratory Study of Factors Affecting Information Technology Adoption with Respect to Supply Chain Management in North India

Roshan Preet Kaur and Dr. Ankit Garg

Purpose: The purpose of this paper is to identify the factors affecting the adoption of Information Technology with respect to Supply Chain Management in in manufacturing units in North India. In developing country like India, the firms are under great pressure to achieve competitive advantage by innovating their supply chain through adoption of Information Technology. Design/Methodology/Approach: There are number of factors the influence the adoption of Information Technology in Supply Chain Management. In total 18 factors have been identified by PCA (Principal Component Analysis) method and these 18 factors have been categorised into 4 major constructs using Partial Least Square Modelling in SmartPLS 3.0 Findings: By analysing the structural relations between IT adoption, Cost and Operational Benefits, Collaboration and Information Visibility, Innovation Benefits and Quick response and better customer Service, the results state that the importance of IT is inevitable to achieve the SCM competitive advantage in manufacturing units in India. Research limitations/implications: The proposed model for factors affecting IT adoption is tested with a limited number of factors. More factors may be tested and for clear understanding and forming a relationship among the factors. Practical implications: This paper will help the managers of manufacturing units in identifying the areas which they can improve by implementing information technology in their supply chain. Originality/ Value: The paper provides a structural equation model to establish a relationship among different identified influencing factors.

Volume 11 | 04-Special Issue

Pages: 2114-2128