The concept of corporate social responsibility (CSR) is gradually becoming a versatile phenomenon among industrialist in the developing countries. Industrialists are gradually accepting it as a way of life in organizational development. Therefore, this study aimed at carrying out an exploratory study of the phenomenon pointing out the relationship between CSR and employee job satisfaction. The study draw strength from basic underlying theories and relevant past works. The study utilized Cohran and Slovin relation to derive population frame of 400 out of which sample size of 200 respondents were used for this study. The essence of data collection is to guarantee that the set objectives of this study can be successfully achieved in the appropriate and organized way. For this study, the data collection instrument used was structured questionnaire calibrated in Likert Scale 1-5. Content analysis was used to process the collated questionnaires for consistency. The data was processed with SPSS statistical tool using the descriptive statistics component while tables and figures were used to present the data analysis results. The following parameters were censored and profiled. The parameters include; current method being used in fulfilling employee satisfaction of CSR initiatives at the selected construction firms, major drivers of employee Job satisfaction of CSR initiatives in the construction industry, benchmarking the key performance indicators (KPI) in measuring effectiveness or CSR welfare package on the selected construction firms and critical factors influence the CSR satisfaction in the selected construction firms located in Lagos state. The study concludes by recommending the following action points; Provision and presence of relevant CSR satisfaction packages and smartness of companies CSR job satisfaction initiative objectives. Likewise holding progressive review of success in meeting workers expectation by the organization and periodic review of actions points on employee satisfaction program. Product acceptability by organization customer and GDP and annual turnover on company‟s investment are some of the indicators identified.
Volume 12 | 08-Special Issue
Pages: 484-500
DOI: 10.5373/JARDCS/V12SP8/20202548