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The Impact of Human Resource Management Practices on Sustainable Competitive Advantage: A Study of Service Enterprises in Jordan


Ruba Risheed Al-Ghdabi, Khaled Mohammad Banyhamdan and Reham Zuhier Qasim Almomani
Abstract

The purpose of this study is threefold. First, to investigate the total impact of HRM practices on SCA. Second, to explore the impact of HRM practices, i.e., knowledge of business, delivery of human resources and management of change on SCA. Third, to examine the impact of HRM practices an entire construct on the dimensions of SCA, i.e., positive value, rareness, imitability, and organization. A descriptive analytical research method was adopted for the sake of the current study. A questionnaire was distributed to a sample of 195managers, from which a total of 187 complete questionnaires were returned to be analyzed via IBM SPSS and AMOSĀ®. The results revealed that HRM practices had a significant effect on SCA. Particularly, knowledge of business, delivery of human resources and management of change as dimensions of HRM used in the current study had significant effects on SCA. Moreover, HRM practices as an entire construct was found to exert significant effect on all dimensions of SCA.

Volume 11 | 11-Special Issue

Pages: 1145-1156

DOI: 10.5373/JARDCS/V11SP11/20193146