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Perception of Information and Communication Technology Tools among Small and Medium Enterprises in Bengaluru


Dr.K. Jacob Joseph and N. Anantha Padmanabha,
Abstract

The Small and Medium Enterprises (SMEs) sector is a critically important sector. Despite its large contribution to the economy of the country, SMEs are not in a good position in terms of finance, technology and markets at present. The major problem faced by SME‟s in India is the adoption of technology. The basic aim of this study is to evaluate the Information and Communication Tools (ICT) adoption by SME‟s in India. For the study, a survey consisting of a self-administered questionnaire was conducted. The study utilized correlation and regression analysis. The findings prove that the institutional pressures have no significant influence on the advantages of ICT adoption, Challenges of ICT adoption and Awareness of different government schemes. Benefits of ICT adoption has moderate influence on Challenges of ICT adoption. The study showcases the factors that motivate entrepreneurs, firm owners to adopt ICT, and the challenges that an SME will face for ICT adoption.

Volume 12 | 01-Special Issue

Pages: 715-721

DOI: 10.5373/JARDCS/V12SP1/20201121