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The Impact of Service Quality on the Perceived Quality of Mobile Network in India


Priyabrata Pattanaik
Abstract

Telecom sector has a booming market in India. It has been ranked a the second largest service provider in the world (Bhandari, 2013). There has been a substantial growth in the subscriber list the last few years due to good network coverage and decline in the tariff due to intense competition. This has attracted many MNCs to invest in India (Popli & Madan, 2013). Presently the industry is growing a very fast pace.

Volume 11 | 10-Special Issue

Pages: 439-444

DOI: 10.5373/JARDCS/V11SP10/20192828