An Empirical Investigation into the Impact of Leadership Style on the Job Satisfaction of the Employees in ITES Industry

Bibhuti B Pradhan

Lot of issues related to IT sector is talk but very few research have emerged considering the job satisfaction and the kind of leadership style existing in the organization. This paper has been undertaken with an aim to see the impact of leadership style on the job satisfaction of IT/ITES employees. To fulfil the objective the data was collected from around 450 employees working in various IT and ITES companies in India with the help of Google forms and snowball sampling was used to get the forms filled from the employees. The filled in forms were then analyzed on Amos software to reach to the conclusions. It was found from the study that autocratic and bureaucratic leadership style in IT/ITES organization doesn’t positive impact job satisfaction on the contrary demographic leadership style is less significantly impacting the job satisfaction. Further Laissez-Faire and strategic style of leadership were also very less significantly impacting the job satisfaction. Though the most significant predictor impacting job satisfaction is Transactional and transformational leadership styles in IT/ITES organizations.

Volume 11 | 10-Special Issue

Pages: 394-398

DOI: 10.5373/JARDCS/V11SP10/20192819