Effect of Organizational Citizenship Behavior on Organizational Commitment: Field study in IT Industry

Smruti Rekha Sahoo

Employees are the most valuable capital of an organization. Human behavior plays one of the most vital roles for an organization’s effectiveness. Human behavior can be characterized by own values, belief, choices, expectations or perceptions. The present study investigates the effect of organizational citizenship of behavior on organizational commitment in IT industry in India. Three hundred numbers of IT industry executive employees is participated. The participants completed two instruments; one is organizational citizenship behavior (performance) and organizational commitment, respectively. The outcomes revealed that there is positive relationship among organizational citizenship behavior and organizational commitment. In addition, affective commitment is found as positively correlated with dimension of organizational citizenship behavior courtesy and conscientiousness. The continuance commitment positively correlated with sportsmanship and conscientiousness of organizational citizenship behavior. The normative commitment is found highly correlated with sportsmanship while normative commitment is negatively correlated with altruism, courtesy. The regression result shows that the independent variables (altruism, courtesy, civic virtue, sportsmanship, conscientiousness) is highly significant with dependent variable (affective commitment, continuance commitment, normative commitment).

Volume 11 | 10-Special Issue

Pages: 165-172

DOI: 10.5373/JARDCS/V11SP10/20192788