In an increasingly competitive and uncertain business environment, recruiting employees with specialized skills isn't sufficient any longer. Over and above specialized capabilities, employees need to demonstrate essential business abilities to take empowered decisions that are consistent with the goals of their organizations. The objective of the present study is to identify the major employee competencies that are essential for the successful functioning of an organization and to understand how these competencies can affect the business performance. For this, the data was collected through in-depth interviews from 20 top executives of Indian infrastructure firms. The results of in-depth interview identified some major employee competencies which are essential in today’s business environment. The study also identified different approaches followed by these organisations to narrow down the gap between required and actual competencies of an employee. This is the one of the first study in Infrastructure industry in Indian context that examined the important employee competencies required for the overall development and growth of the organization.
Volume 11 | 08-Special Issue
Pages: 1289-1301