Success Factor of Inter-organizational System Adoption: A Systematic Literature Review

Afrin Fauzya Rizana, Rayinda Pramuditya Soesanto and Amelia Kurniawati

IOS implementation now becomes strategic tools to obtain competitive advantage since IOS enable organizations to have better coordination and collaboration with their partners. However, many studies found that implementing IOS is challenging and there had been a failure. Moreover, it is necessary to understand the factor that will lead organization to IOS implementation success. Thus, this study aimed to identify the success factor of IOS adoption. A systematic literature review (SLR) was employed in this study. Based on 17 articles reviewed in this study, the success factors of IOS in each implementation stage of IOS were identified. The key insight provided from the result of this study is the importance of top management support and inter-organizational relationship in determining success in IOS adoption decision, IOS planning, and IOS implementation stage.

Volume 11 | 05-Special Issue

Pages: 942-951