In this research, the quality of water drinking assessment is based on Analytical Network Process that compared with traditional assessment system which is provided by BPPSPAM, has been done. This assessment and decision-making process have been done to evaluate the new indicator performance of Indonesian PDAM which is an infrastructure aspect. There are existing criteria that have been used in BPPSPAM assessment such 25% factor affected by the financial condition, 25% aspect is the quality of service, 35% aspect is an operational problem, and 15% is human resource capability. BPPSPAM parameter becomes a benchmarking parameter because it has been used for 10 years. Although BPPSPAM parameter has been used in the long decade, there is a problem when an infrastructure aspect is not scaled and adjusted with real field assessment. The new aspect which is an infrastructure changes the priority of each existing aspect and becomes one important aspect that needs to be considered in the water drinking quality assessment process. The new percentage of each aspect is 15% for financial, 20% for services, 12% for operational, 28% for human resources, and 25% for infrastructure aspect built using ANP process. The distribution of importance of each aspect is tested using the compatibility index by “Saaty” for ANP. The result shows that the “Saaty” compatibility index is 1.0436 which is below 1.1. When the result is below 1.1, it shows that the new priority vector is close to the BPPSPAM parameter vector before.
Volume 12 | 07-Special Issue
Pages: 1050-1060
DOI: 10.5373/JARDCS/V12SP7/20202202