The UN Department of Economic and Social Affairs (DESA) have taken over assessing e-government since 2001. The United Nations’ e-government level assessment has been the subject of interest in many countries over the past decade. The United Nations E-Government Survey 2018: Gearing E-Government to Support Transformation towards sustainable and resilient societies was launched on July 19 2018. The 2018 United Nations E-Government Survey considers the ways in which, using digital technology, government can and are responding to shocks emanating from natural or man-made disasters and various types of other crises. In a 2018 ranking of countries on e-government development, Denmark, Australia, and Republic of Korea came out on top of a group of 40 countries, scoring very high on an index (the E-Government Development Index—EGDI), which measures countries’ use of information and communications technologies to deliver public services. South Korea has maintained the top spot in the world after ranking first in the UN e-government evaluation in 2010. Since then, Korea has been a global e-government leader over the past decade, ranking first in E-Participation Index (EPI) and third in EGDI of the UN e-Government Survey in 2018. The implications of UN e-government evaluation in 2018 are as follows. It is necessary to elaborate e-government's tasks for socio-economic, environmental and sustainable development such as development of universal service from the viewpoint of integration and cooperation beyond the solution of digital divide by country, and resolution of community problems using new technology. Furthermore, it is necessary to promote e-government from a government-wide perspective. And the opening of public data strategy should be strengthened. Therefore, it should emphasize online-based information provision, policy participation and decision-making integration. Strategies should be established to accelerate administrative innovation by introducing intelligent information technologies that are rapidly developing in the intelligence information age into the public sector. Finally, efforts should be made to improve online services and resolve the digital divide.
Volume 11 | 07-Special Issue
Pages: 1242-1252