Nowadays, in order to ensure the competitiveness of commercial banks, one should promptly respond to changes in demand, improve the quality of service, reduce the cost of business processes through the implementation and application of new technologies both in customer service and in the gathering and processing of information, reporting and automation of back-office operations. In other words, commercial banks have to constantly adapt to changes in the business environment and reflect them in their day-to-day activities. These changes are implemented through the launch of various projects, the quality of management of which determines whether a project can be implemented within the established deadlines and budget, as well as whether the deliverables and goals can be achieved. This fact confirms the growing role of project management in the banking sector and the need to build an effective project management framework in a commercial bank. This study describes the role played by project approach in the banking sector. The historical aspect of project management methodology application abroad and in Russia is analyzed herein. The stages of project management implementation in a commercial bank and the current global trends in project management are addressed herein. This article draws conclusions regarding the project management framework implementation experience accumulated in the leading Russian banks and the main mistakes made in the organization of project management.
Volume 11 | 01-Special Issue
Pages: 511-518